At our Community Forum on 26 June, we launched our annual report for 2017 / 18. It’s also our fifth anniversary and we’ve come a long way!
This years’ theme was ‘Making an impact’. Every change we’ve helped to bring about in health and social care started with a story from someone who uses services.
Examples of our impact:
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Local visually impaired, d/Deaf and people with learning disabilities told us they face difficulties if GPs do not meet their communication support needs.
So we talked with patients in focus groups and one-to-one interviews. We published a report including recommendations for action which are in line with the new Accessible Information Standard (AIS) which came into force in July 2016.
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