Meet the board

Meet the board

Local Healthwatch offices are required by the Health and Social Care Act to be the voice of local people in the design and provision of health and social care services.

An agreed model of governance is used by Healthwatch offices.

A small, lean and strategic board has the responsibility for overseeing the delivery of yearly priorities and focus. The local community helps shape these priorities by communicating their needs and concerns with their local Healthwatch.

Healthwatch Camden is a Charitable Incorporated Organisation.  This means that:

  • Governing body members are selected according to an agreed skills profile;
  • Eight to ten governing board members is the maximum number we can have at any time;
  • The board also has the option of co-opting other people with specific skills to serve on the board for an agreed period of time.
Louise 0

Dr Louise Jones

Dr Jones is the Chair of our board. She is a medical doctor.  For 10 years she led an academic team at UCL funded by the national charity Marie Curie which studied care towards the end of life for people of all ages with all types of illness.

Using both qualitative and quantitative methods her team were particularly interested in the needs of people with dementia, liver and kidney failure, and those whose needs are often overlooked such as these who are homeless as well as children.

Her many publications include discussions of health and social care service delivery, the economics of care, and the lived experience of people with life threatening and life limiting illnesses and their families.

Studies have reported on the needs of people receiving services in primary, secondary and tertiary care including care homes and hospices. Louise has lived in Camden for 35 years.  Previously she was trustee of a local charity providing services to young people in Gospel Oak (1993-2008).

Jiten Raval

Jiten Raval

Retired dental surgeon Jiten Raval worked in the NHS for 33 years, with 25 of those in King’s Cross. He served on the Camden and Islington Local Dental Committee, playing a vital part in the implementation of the – now sadly closed – walk-in emergency dental clinic known as Kentish Town Access Centre.

He was involved in research projects with the UCL Dental Public Health department. One in particular, SWITCH, looked at reducing the sugar intake of 11-17 year olds.

He built vital links with many agencies including UCL’s Mortimer Market Centre, Age UK’s Great Croft Health & Positive Living Hub, St Mungo’s homeless charity. This diverse experience allows a real insight into problems faced by Camden residents.

Interests include theatre, gardening and sport (Watford Football Club season ticket holder).


Tracey McDermott

Tracey McDermott has volunteered and worked in the voluntary sector in Camden for the last 15 years. She currently works as a manager of a dementia wellbeing and befriending service within Camden, and has been doing so for 11 years. Tracey is also one of the safeguarding leads in her organisation and sit on a number of subgroups contributing to the Safeguarding of Adults.

She also attends the Dementia Action Alliance in Camden and help support a very active peer-led dementia engagement and empowerment project.

Tracey has been a carer for a number of years. She is aware of the pressures and needs of carers, the difficulties of accessing support whilst also trying to maintain good physical health and psychological wellbeing. With her knowledge about Camden’s services from working and residing in the borough, she hopes this will be positive benefit when acting as a trustee for Healthwatch Camden.


Keith Morgan

Keith Morgan grew up in New Addington, Croydon and started his career there as a Youth Worker.

Prior to joining Young Camden Foundation, he spent two years as the Head of the Cabinet Office, London Borough of Camden.

Before that, he worked in the Council’s Strategy service, and led the development of a new integrated model of youth support service delivery based on identifying and offering support to young people with additional support needs as early as possible.

Keith was instrumental in setting up the Young Camden Foundation, and worked behind the scenes to develop the strategic direction, governance, and member and partner engagement plan.

Keith likes to keep busy and volunteers as a Community Referral Panel Member, and is Governor of St. Luke’s Primary School, Westminster.

For his sins, Keith is an avid Arsenal fan.


Paul Webley

Paul grew up in Liverpool and has been living in Islington since the 1980s.

He has been working at Age UK Camden since 2010, he is currently the Manager of the Information and Advice Team that provides support for residents aged 55+ across Camden.  He has worked on various projects at Age UK Camden which includes working very closely with the older LBGT+ community, people aged 75+ with multiple health issues who are unable to leave their own home, older people living with memory loss and dementia, as well as the general population and the issues they face as they age.

He has a keen interest in the more vulnerable in society getting their voices heard and their needs met.

Paul was a palliative carer for 10 years before joining Age UK Camden and this has given him a vast experience of the issues that people face trying to access the Health and Social Care that is right for them.

John Hoar

John Hoar

John Hoar joined Healthwatch Camden in 2019 while working with a local housing association. John’s background is primarily in inpatient psychiatric care. He spent 20 years building and helping to manage a private psychiatric provider that provided much needed additional capacity to the NHS. He had many operational roles and ended his career with this organisation as the Commercial Director. John enjoys spending time on his allotment and also enjoys making ceramics at his home studio.


Philippa Robinson

Born in New Zealand, Philippa has lived in the UK for longer than she has lived in New Zealand, most of that time within the London Borough of Camden. Having worked in the City for a number of years, Philippa moved into the public sector and has worked in senior roles within both the public and private sectors as a turnaround, programme and transformation director, latterly within healthcare over the past 10 years. She brings a wealth of experience within performance, finance, procurement and IT-enabled change programmes across local authorities, central government and the NHS.

Philippa is currently the London Transformation Delivery Partner for Community Health Partnerships (CHP).  It is a varied role that is currently focussed on the Community Integration Programmes in North Central London and South East London. CHP is proud of its estates within the NHS and wishes to maximise the use of these buildings for not just health, but to create vibrant community hubs.

The ultimate goal is the delivery of high quality integrated care and community services within buildings the community recognises as belonging to them.