Month: September 2019

Healthwatch Camden often hears anecdotal reports about poor patient experiences of hospital outpatient appointments. We wanted to better understand the patient experience starting with a GP referral right up to the day of the hospital appointment.

Over three weeks in spring 2019, we interviewed patients in the outpatient clinic waiting areas at both the Royal Free Hospital and University College London Hospital (UCLH).

We’re in the latest Greenwood centre newsletter. The centre is Camden’s new home for day services and the borough’s first Centre for Independent living.

The article highlights the impact of our collaboration with Camden Disability Action to evaluate how accessible Camden’s community centres are for people with a disability.