Annual General Meeting and Community Forum

On Monday 21 November 2016 we held our Annual General Meeting and Community Forum at the Arlington Centre. It was well attended and included our staff and board of Directors.

The event provided an opportunity for Healthwatch Camden to hear from our stakeholders and from the local community. We were pleased to welcome and introduce our new trustees, Jessica Warne and Sanjay Ganvir who are an invaluable addition to our team.

Our Director Frances Hasler presented our annual reports and accounts. We have two annual reports a year, the first which showcases our activities is issued in June and is prepared in compliance with regulations in the 2012 Health and Social Care Act. Frances presented the second one for the year which includes our independently inspected accounts. It was prepared in compliance with the Charities Act 2011.

We talked about the impact of our projects including the Bangladeshi health and wellbeing project and our series of reports on GP services, which were all well received. An update was given on our current work on residential care for older people and on mental health – both topics that were raised as priorities as the 2015 AGM. We also covered our plans to start offering some information services at the St Pancras and Somers Town Living Centre.

After a short break, the AGM was followed by a Communiy Forum, looking at Healthwatch Camden’s priorities for the coming year.

This was an opportunity for Healthwatch Camden to ask local people and delegates what they think our future priorities should cover.

To this end discussion groups were formed where people talked about oral health, support for children and families, and housing and health. They then feedback to Healthwatch Camden and we will be looking at their comments in detail.  

We’re always keen to get feedback from the community on health and social care services. We give people a chance to speak up and be heard.

By law the organisations who plan, run and regulate health and social care services in Camden have to listen to what we have to say. We can influence how services work together through the Health and Wellbeing board, where we have a seat.  We also have influence with the Care Quality Commission, the Clinical Commissioning Group and central government.

We firmly believe we can often be influential in improving services through dialogue and partnership, without the need to invoke our statutory powers.

So if you have any feedback that you’d like to share with us, comment below.