1. On 2nd March, we announced that we were planning an ‘enter and view’ visit to the Royal Free Hospital. The report on that visit is now published, you can read it here
2. We also mentioned the work to find a provider for an integrated 111 and Out of Hours service. The contract has now been awarded, to London Central and West Unscheduled Care Collaborative. Healthwatch Camden was part of the Patient and Public Reference Group advising on the service specification. Dr Sam Shah, clinical lead on the project, says: “We would like to continue the process of engagement and we are seeking residents to participate in the mobilisation assurance process.”
If you have any queries about the Integrated Urgent Care service or would like to participate in the mobilisation assurance process, please contact Camden CCG via email (firstname.lastname@example.org) or telephone (020 3688 1700).
You can read more about the service here.
3. In January, we told you about our discussions with Central and North West London NHS Foundation Trust (CNWL) about the future of the Margaret Pyke Centre.
We’ve completed three focus groups talking to local women of Bangladeshi or African origin, as part of the CNWL consultation. Many of the women we spoke to were unaware of the drop-in service, so had never used it. They liked the idea of it, and said they would use it in the future. Some said that convenience of location was more important than the opening hours of a service. They wanted a lot more information about the service and felt that staff at GP practices could be more proactive in offering information. We’re waiting to find out the results of the broader consultation, and what CNWL will decide to do about the service.
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